terms ofof useuse

Effective Date: 06/01/2025
Last Updated: 06/13/2025

 

Welcome to Publ!c Domane! By accessing or using our website (that’d be this one), you agree to the following terms. If you don’t agree, feel free to exit stage left and enjoy the internet elsewhere. No hard feelings.

 

🧵  Who we are

Public Domane, LLC abn Public Domane / Publ!c Domane / P.D. Tufts / PD! / Domane Studio is an independent studio offering handmade rugs, textile art, and good design with good intentions. Our website is for showcasing and selling this work and the address is: https://publicdomane.com.

 

🔞  Eligibility

You must be 13+ to use this site. 18+ to buy stuff. If you’re between 13 and 18, we assume someone responsible is supervising your internet adventures. If you’re under 13, please consult a grown-up or focus on your homework.

 

💳  Ordering & Payment

When you place an order:

 

    • You agree to pay the listed price (plus taxes/shipping where applicable).
    • Payments are handled securely via third-party processors (like Stripe).
    • Orders aren’t confirmed until payment clears.
    • We reserve the right to cancel or refund any order at our discretion (especially if you try to buy 400 rugs with stolen card info—no thanks).

📦  Shipping + fulfillment + Regions

We ship as fast as human hands and schedules allow. You’ll receive tracking when your item ships. Delivery timelines may vary depending on location, holidays, or supply-chain chaos. We ship nationally and internationally—except to countries, regions, or zones listed as restricted regions in the Legal/Export Restrictions section of our Store Policies page. Don’t try to sneak around this. We check.

 

🤝  Returns and Refunds

    • All sales are final unless cancelled within 24 hours after the date and time of initial purchase or stated otherwise by us (We don’t accept returns because you suddenly realized you don’t like green).
    • Damaged or incorrect orders? Send us photos within 48 hours of delivery and email us at [email protected], we’ll make it right.
    • Custom work is non-refundable once we start cutting yarn.
    • Communication is key—ghosting is not.

💼   Custom Services & Paid Consultations

From time to time, we may offer custom design services, commissioned pieces, or other creative work that requires a bit more… commitment.

 

By requesting a custom product, you acknowledge and agree that:

 

    • We may charge a consultation fee and/or design deposit for custom work. This fee is non-refundable and may, at our discretion, be credited toward a final purchase.
    • A non-refundable deposit (typically between 40% to 50%) is required before any custom production begins. The exact amount will be clearly communicated during the ordering process.
    • Once the custom work has begun, no refunds, cancellations, or chargebacks will be accepted for the deposit portion.
    • We reserve the right to reject or cancel custom requests that violate our standards, intellectual property rights, or general sense of creative decency.

Custom work is a collaboration, and like all great collabs, it starts with mutual respect, some upfront investment, and clear boundaries.

 

🎁  Contests & Giveaways

Sometimes we’ll run promotions or giveaways. The rules will be posted and apply only to that specific contest. Read them! No, your cousin who works at UPS can’t “hook you up.”

 

🚫  Stuff You Shouldn’t Do

    • Don’t hack the site.
    • Don’t spam our inbox.
    • Don’t try to resell our stuff as your own.
    • Don’t impersonate us or a rug influencer.
    • Don’t submit fake addresses like “123 Yarn Street, Atlantis.”
    • Don’t leave weird comments pretending to be a prince in need of a wire transfer.

🧠  Intellectual Property

All content on this site—including images, text, product designs, and random brilliance—is owned by Publ!c Domane unless otherwise noted. Please don’t steal it. It’s rude, and also illegal.

 

⚠️  Disclaimers

    • We don’t promise the site will be flawless 24/7. The site may go down. We’re not Amazon.
    • Your product may look slightly different in person. That’s the beauty of handmade works.
    • We’re not liable for how you use the rug. If you try to wear it as a cape and trip, that’s on you.

✂️  TL;DR 

Buy stuff, pay for it. Don’t steal our art, don’t be weird, and don’t expect a refund because you had an epiphany halfway through your living room redesign. If you ghost mid-custom-project, that’s on you. We’re small, kind, and capable—but not psychic. Everything’s made with love. That doesn’t make us liable for your cat destroying it. That’s between you and your cat.

 

🔁  Changes to These Terms

We might update this page once in a while. When we do, we’ll post the date at the top. If you keep using the site, that means you’re cool with it.

 

📩  Contact US

Need help? Have questions? Want to praise our work in haiku?
Email: [email protected]
Studio based in: Plano, TX, USA (but vibes everywhere)